Refund policy

We want you to shop with confidence. If you are not completely satisfied with your purchase, you may request a return according to the terms outlined below.

Return Period

Returns may be requested within 30 days from the date your order is marked as delivered.

Eligibility Requirements

To qualify for a return, products must:

Remain unused and in their original condition.
Include all original packaging, manuals, labels, and accessories.
Be returned without signs of misuse or accidental damage.
Be suitable for resale.

Products Excluded from Returns

The following items are generally not eligible for return:

Personalized or customized products.
Digital products or downloadable content.
Gift cards.
Clearance or promotional final-sale items.
Products damaged after delivery due to customer handling.

Refund Processing

Returned products are inspected after arrival.

If your return is approved, the refund will be issued to the original payment method. The time required for funds to appear depends on your payment provider.

Delivery Problems

If your shipment is incomplete, arrives damaged, or contains an incorrect product, please retain all packaging materials until the issue has been reviewed.